We're here to help.
Nitely is a Toronto nightlife app for discovering bars and clubs, sharing real-time updates (wait times, cover charges, crowd levels), checking in, and rating venues. If you run into a problem or have a question, this page covers the most common topics. For anything not answered here, email us directly.
The fastest way to reach us is by email. We aim to respond within a few business days.
Email: support@nitely.ca
Nitely is for users aged 19 and older (the legal drinking age in Ontario) and is focused on venues in Toronto and the Greater Toronto Area. Anyone who meets the age requirement can sign up and start using the app — there's no invite or waitlist.
You can check in at a bar or club to share that you're out, and rate venues to help other users decide where to go. Ratings, check-ins, and any photos you add are visible to other users in the app. Real-time updates like wait times, cover charges, and crowd levels are contributed by the community, so the more people share, the more accurate the picture is.
If a venue's details are wrong (incorrect hours, location, or it has closed), or you see content that shouldn't be there, email support@nitely.ca with the bar name and what needs to be corrected. We review every report and update our data accordingly.
Nitely uses your location only while you're using the app to show nearby bars and distances, and only with your permission. You can change location and notification permissions at any time in your device's Settings under Nitely. Inside the app, notification preferences are also available in Settings.
You can delete your account at any time directly in the app under Settings → Delete Account. This removes your profile and associated personal information. You can also submit a privacy or deletion request via our Privacy Choices page, or by emailing support@nitely.ca.